“We work with people who only want the data; the facts. Do I just stick with facts or tell stories?” This is a frequent statement I hear from leaders all over the world. Most leaders stick with just the data, often stemming from their subject matter or technical expertise. Unsurprisingly, this results in little or no audience engagement and very …
Sorry, I have bad news…
Recently an oncologist friend shared how the hardest part of his job is giving patients bad news. It’s the toughest communication that anyone has to impart or receive. Leaders are often the bearers of bad news. Not life and death but job losses, restructures, demotions. So how can we deliver bad news and leave people with their dignity intact and …