On Tuesday I was flying into Auckland from Melbourne. The plane had already been delayed and it also took ages to board. We had all settled in and there was a row of 4 seats next to me and only 3 of those seats were occupied. The air hostess approached the man sitting in the middle seat who had an …
What the Batman trilogy can teach leaders
When I was about eight, a fruit bat flew into our house. My brother, sister and I ran screaming from the room, but I was also delighted. Why? I finally shared something in common with my hero, Batman – a fear of bats! So it was with complete joy and geek delight that I, a lifelong Batman fan, immersed myself …
‘Trust’- the ultimate business currency
Just recently I was staying in a hotel in central Auckland on work. I was pleasantly surprised when logging on and a message popped up saying ‘Guests can enjoy FREE wifi with no data cap or time limit’ . For me as a hotel guest this signalled that they trusted us the customers, to do the right thing and not …
What’s love got to do with it?
Do you love what you do? What about the people you work with, your co – workers, do you love your co – workers? Latest research shows that people who love their co-workers perform better and show up at work more. This is not romantic love but ‘companiate love’, based on warmth, affection and connection. In a Longitudinal study titled …